Our dog car seat is not recommended for washing machines. Please use a damp cloth, vacuum cleaner, or your hands to gently hand-wash it.
There are two half-rings on the back sides for attaching the belt to the seat back. Attach it to the half ring on one side, go around the seat back and fasten to the second half ring.
The belt is 23.6 inches long and adjustable.
Out dog carrier supports up to 29 pounds. It’s perfect for puppies and small breeds such as: Yorkie, Spitz, Dachshund, Bologna, Cavalier King, Jack Russell, Pug, French Bulldog, etc.
Yes, the bottom pad is easily removable for cleaning.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Pearl Purse from Owleys has made traveling with my canine companion a breeze. Its innovative design offers the perfect blend of style and utility. The durable construction and thoughtful safety features provide peace of mind, knowing my dog is secure while enjoying a comfortable ride. The interior is plush and inviting, and the adjustable straps ensure a snug fit in various vehicles. Beyond functionality, the Pearl Purse's aesthetics turn heads wherever we go. Owleys has truly created a product that caters to both pet and owner, making every journey enjoyable for both of us.
recommend
Owleys' Pearl Purse has revolutionized the way I travel with my beloved pet. This dog carrier car seat is a masterclass in design and functionality. The sturdy construction and secure safety features put my mind at ease, while the luxurious interior padding ensures my dog's comfort during road trips. The adjustable straps make installation effortless, and the stylish exterior garners compliments wherever we go. It's more than just a carrier – it's a statement of care and devotion to my furry friend. Owleys has truly created a product that speaks volumes about their commitment to enhancing the pet-owner bond.
I’m thrilled with this purchase! Not only does it provide ample space for my fur baby but also brings along benefits of being easy-to-maintain due to quality fabrics used in making it.
If you're looking for a reliable pet carrier, look no further! This one boasts durable construction using high-quality materials like eco-leather and 600D Oxford fabric. What I love most about it is the added comfort features like adjustable width!